Darren Entwistle Revisited

Entwistle needs tough love: Globe and Mail

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Bring call centres back home

TELUS Facebook Group

FOR IMMEDIATE RELEASE

TELUS' Christmas Lay off Notice

TELUS shipping Canadian jobs overseas

along with access to customer account information

Telus Cleanses Image on YouTube

TELUS' Censorship Pattern

New CKNW Sound bite

CKNW Sound bite

Breaking News: Darren Entwistle

undergoes plastic surgery to his his identity and his agenda

The song playing in the background is one of the songs TELUS had banned from YouTube on a copyright violation when they did not own the copyright to it.

Since TELUS had that video of them using off shore call centres taken off You Tube on June 1 2007 on June 12 2007 the TWU Hotline reported that TELUS officially announced it’s use of off shore call centres contrary to their deceptive promise:

"TELUS Mobility informed the Table Officers this afternoon that TELUS intends to move some TELUS Mobility client care work to Manila in the Philippines. TELUS claims this will not effect any Canadian employees and they intend to grow Canadian call centres. They will begin with 40 positions in Manila and increase to 200 by the end of the year. As we receive information it will be made available."

The beginning of TELUS Outsourcing Canada

Michael Geist - Is TELUS Overreaching?

TELUS on Slyck Youtube in the middle

Telus: YouTube copyright censor

TELUS Censorship strikes again!

Darren Entwistle became the CEO of TELUS in 2000. He launched his new era with a sales conference in Banff called Banff 2000. This established a new style of leadership which many managers did not approve of. They were systematically silenced and replaced. This new style of leadership and redefinition of ethics was epitomized in his sales conference in Montreal called TELUS Idol.

Prior to joining TELUS, Darren Entwistle was CEO of Cable & Wireless for UK and Ireland. Given his Method of Operation, it is interesting to note that a class action suit was launched against that company for allegedly giving false and misleading information to the market from Aug 6th 1999 to December 6th 2002. Darren was there the same time the allegations started. Imagine that. He was innocent of course. At least that's what the settlement said but one has to wonder why they would pay $7 million in settlement if they were innocent.

Since his arrival at TELUS, the company which had not seen a labour dispute in decades, then went without a collective agreement for five years. After promising the media he would not lock out the employees he did exactly that. It was a long and bitter dispute about which much has been said. After $68 million spent on the dispute and a second mail in ballot resulted in the very controversial "ratification" of a new gutted collective agreement.

The year before the lockout TELUS was making record profits and Darren Entwistle made $6.5 million. After spending all that money on the lockout and gutting the contract, Darren Entwistle received numerous bonuses and received $14 million the following year. Indeed this is the Corporate way of the new world order.

TELUS Idol Transcript

[TELUS Censoring the Internet]

[Spotlight on AFI] [Paul Forseth] [Calgary Herald]

[Off Shore Call Centres] [Video Clip]

[Madame Pineau Decision]

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[CUPW New Vision]